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MORE THAN 1000 PRODUCTS
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At Wilton, we offer a unique and tailored delivery service to ensure that your purchases reach you in the most efficient and cost-effective manner. Unlike standard delivery options, our Custom Delivery Service is specially designed to adapt to your specific needs and the nature of your products.
How It Works:
Why Choose Our Custom Delivery Service?
Specialized Care for Hot Food: Our service excels in delivering hot food. We understand that temperature is key to the enjoyment of your meal. Our delivery system is equipped with state-of-the-art thermal containers that maintain the perfect temperature, ensuring your food arrives hot and delicious, just as it's meant to be.
Precision and Attention to Detail: We don't just transport; we pamper your products. Every item is handled with the utmost care, ensuring that everything from the packaging to the positioning is optimized for a perfect delivery experience.
Customized Routes for Prompt Delivery: Timing is crucial, especially for hot food. Our delivery planning involves selecting the best routes and timings to ensure that your order arrives swiftly, maintaining the quality and warmth of your food.
Adaptive Pricing for Optimal Value: With our dynamic pricing, you only pay for the specific requirements of your order. This means you get premium service without unnecessary costs, ensuring value for money with every delivery.
Reliable and Consistent Quality: We pride ourselves on reliability. Our team is trained to uphold the highest standards, ensuring that your experience is consistent, satisfactory, and exceeds expectations every time.
Responsive Customer Service: Our dedicated support team is always at hand to assist you. From order placement to delivery, we're here to ensure a seamless and enjoyable experience.
Choose our Custom Delivery Service for a worry-free, high-quality delivery experience where your hot food is treated with the care it deserves, arriving just the way you like it.
While Wilton Patisserie strives to ensure the accuracy of its product images and information, some manufacturing changes to packaging, product and/or ingredients may be pending updates on our website. We recommend also talking with our shops for warnings and directions of all products before use rather than relying solely on the information provided by the shop.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.